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Reviews

Star Rating:

***** Samuel & Sons Heating & Air is rated 5.0 out of 5 stars, based on 229 reviews!

  • *****

    Prompt and professional. We are very pleased with their service. 5 stars and we highly recommend Samuel & Sons.

  • *****

    Terrific, reasonable & caring company!

  • *****

    Samuel & Sons are very friendly and professional. i35 Group has used them for many of our listings in the past. We highly recommend them to take care of your heating and air conditioning needs! - Bill Vernon, Realtor at i35 Group.

  • *****

    I have been using them for the past couple of years for service checks and repairs when needed. Always are honest with me and easy to work with. The yearly service contract is a good deal and has helped me catch problems before they become a bigger problem.

  • *****

    Harley and his apprentice showed up in a timely manner to replace my gas valve on my natural gas furnace . They were very thorough in diagnosing the problem and had the necessary part already on the truck to fix my issue .i have used this company before in the past and highly recommend them .

  • *****

    Very fast and prompt. Cody got my heater fixed in just a few minutes. Wasn't expecting such quick results. Most repair services make you wait for days. Was here in only an hour.
    The only ones I will call in the future.

  • *****

    They were professional, very nice, easy to talk to. Did 3 bids and they were by far the best price. New Ac/heating and blower. Best company I had the pleasure to work with. Thank you!!

  • *****

    This company is so amazing, very professional, and always there as fast as possible to help with your heating and air conditioning needs.

  • *****

    Cody was amazing. Showed on time. Was informative and completed the work as expected. Will definately call Cody for help again.

  • *****

    I have to say I was really impressed with Samuel and Sons today. I woke up to the dreaded why am I hot feeling and discovered my AC was not working. I quickly started calling around and no one was available in any reasonable amount of time. I left message for Samuel and Sons and received a call back within 10 minutes and they were able to come out within hours. Cody showed up and quickly diagnosed and fixed my issue. Cody was very professional and efficient. I will gladly use this company for all of my AC and heating needs in the future. Thanks Cody.

  • *****

    I have to say I have been lucky for 10 years with minimal AC issues. Today my luck continued when I called Samuels and Sons and Cody came out the same day I called within hours. He took a straightforward let's get it fixed attitude and quickly solved my issue.

  • *****

    Cody has serviced several of my rental units and he is always professional, on time and provides a detail of what the issues are to get the AC's running. I can't say enough great things about Cody and Samual & Son's Company.

  • *****

    Cody is the HVAC MAN! Appreciate him!

  • *****

    I called on a Saturday. My ac decided to arch and blow a whole threw the freon tank causing a leak. Harley was great. He did a full diagnosis of the system. He found the problem and fixed it. Very fair price and great work. He was polite, professional, and respectful. I have a new ac company for any other future needs. I Very much recommend this company to anyone in need or service.

  • *****

    Great customer service! Of the companies that were listed as 24 hours in the area, they are the only company that actually answered their phone in the evening. We opted to wait until the next day because their after hours fee is really, really expensive so just be aware of that. They showed up on time the next day and had the problem diagnosed and fixed in about an hour. The technicians were very friendly and professional. Will definitely be using them again if needed!

  • *****

    Had no Ac for 4 days. Called around and every other company was busy BUT the lady who answered here was so nice and said YES We can get someone out today it just was gonna be the end of the day. Harley was our tech. He called before coming, and quickly checked everything and diagnosed it quickly. Luckily the blower was under manufactured warranty. Since it was late, he would have to come back the next day (today) after getting the motor. Mid day he had called and was here to fix!! Thank you for your professionalism and quickness! Prices were very affordable and we are happy! We will definitely use yall again and recommend you to others!
    Thank you again Harley!!

  • *****

    They are responsive, technically competent and reasonably priced.

  • *****

    I just had my A/C replaced yesterday, Brandon and Jacob did a great job installing my unit. They was very professional and curtious, They answered every question I had. My new airconditioner is running great and keeping my house cool. The old unit was to small for my house and it just kept on running, it was 23 yrs old and on its last leg.
    Thank you Samuel and Sons

  • *****

    We have used them for two years now, they have installed two mini split AC units and do our maintenance on the central AC. I have recommended them to others.

  • *****

    Harley was professional and honest. He went above and beyond to help me get AC again. He was thorough and also found that my breaker was bad in my house, although he couldnt fix it he found it. Praise the Lord! When the electrician came the breaker was already melting. My house could have burned down without him.

  • *****

    Good customer service. Highly recommend them!!! They were able to fix my AC at a reasonable price .

  • *****

    We just switched our home over to Samuel and Sons. We had a scare after hours today and they came out quick! Our technician Cody was awesome, gave me some helpful advice and tips.

    Overall , theyre awesome Highly recommended

  • *****

    Our AC was having issue in the midst of the Texas heatwave. We had a company come out to access our system, and they swore that our compressor was out. My heart sank as I knew all my summer plans to get out of the house with my kids were going to be canceled so we could pay for a new AC unit. Something didnt settle right with their assessment and prices. My brother-in-law urged me to get a second opinion and specifically named Samuel and Sons since he had worked with them previously and vouched for their honestly and work ethics. Im so glad I did! Not only was my compressor working just fine, but Cody (the technician who worked on our system) had everything figured out and working within 30 minutes. This company literally saved me thousands of dollars and were completely honest about what the issue was with our system (a little bit of operator error on the thermostat and an $80 part). Thank you, Cody! Youve gained a forever customer, and I will always suggest your company to everyone who will listen!

  • *****

    I've called Samuel &Sons AC. My AC likes to go out on the weekend for some reason. They always return my call the next day and setup an appt. for the next day. I always use them for any of AC problems and cleaning my system. I appreciate Cody for responding and fixing the AC right away. Thanks again!

  • *****

    Thank you Samuel and Sons for your fast response and professionalism. Your team is awesome and they absolutely know what they're doing. I was without air for a week, due to having a really bad experience with another company .

  • *****

    This company is very helpful as I was backing my company truck into a yard. The two gentlemans from this company got out of their truck and helped me. This is Ryan from Ash, family, landscaping, and cleaning service.

  • *****

    We have used them for two years now, they have installed two mini split AC units and do our maintenance on the central AC. I have recommended them

  • *****

    I had several different contractors come in to give me a diagnosis for our situation and a bid to fix it.

    Samuel & Sons was the highest but also the ONLY one who suggested a slight modification to the system because during a remodel before our time it was done incorrectly. None of the other contractors ever mentioned that fact. Many of the others made the standard suggestions of adding more insulation into the attic (a service they provide and one that nets them more profit than a new HVAC system)

    Without the extra cost of the modification, Samuel & Sons would not have been the highest quote so I figured they were right in the ball park.

    In the end, it was their professionalism, honesty and integrity (in addition to the fact that their suggestion made more sense to me than anything said by the other contractors) that made me decide in their favor.

    Installation was scheduled within days after we notified them of our plans.

    On installation day, the crew arrived on time as scheduled and began work immediately to remove the old AC/Heater. Even though the crew had not been in the house before, they knew exactly what to do to get started right away. All I had to do was stay out of their way.

    After they cleaned up and left, we started noticing an immediate improvement - especially in our problem cooling areas. The modification they suggested was correct and without it I doubt that any system we installed would have worked any better than the old one.

    I am extremely pleased to present this review. It is one hundred percent honest and If I were to need any more HVAC work done, Samuel & Sons would be my only call.

    UPDATE: Obviously, the above review was written during the cooling season. We've now had an opportunity to use the heating side of the unit. I'm pleased to say that our heating costs this season - especially during the cold snap, were significantly lower than last year. It makes it a lot easier to make that loan payment for the new unit when we can actually see ourselves saving money each month.

  • *****

    Samuel & Sons has taken incredible care of our properties' HVAC needs for years now. They are extremely communicative, reasonably priced, and just plain awesome people. Over the years, they've handled changing out multiple systems for us, installing an air scrubber (this made such a difference with allergies,) and routine maintenance. You can't go wrong with Samuel & Sons; they are truly a cut above!

  • *****

    HUGE shoutout to Samuel and Sons' Heating and Air Conditioning they knocked it out of the park today and then some!
    Our old HVAC equipment finally kicked the bucket (after a short 21 years of service ) and I needed a replacement stat. Cody got us on the books the next day and got our entire system replaced with no issues! Customer service was absolutely TOP notch. In addition, I know the trades get a bad wrap but the team who installed our equipment were VERY professional, and VERY clean and tidy! Couldnt recommend them enough and will, as always, shop nowhere else but Samuel and Sons for all my HVAC needs! Thanks again gents!! 15 out of 5 stars!

  • *****

    Donald was very professional. He explained my repair issues in simple terms. Excellent job. Excellent price. I will be using Samuel & Son for all my HVAC needs.

  • *****

    I had several different contractors come in to give me a diagnosis for our situation and a bid to fix it.

    Samuel & Sons was the highest but also the ONLY one who suggested a slight modification to the system because during a remodel before our time it was done incorrectly. None of the other contractors ever mentioned that fact. Many of the others made the standard suggestions of adding more insulation into the attic (a service they provide and one that nets them more profit than a new HVAC system)

    Without the extra cost of the modification, Samuel & Sons would not have been the highest quote so I figured they were right in the ball park.

    In the end, it was their professionalism, honesty and integrity (in addition to the fact that their suggestion made more sense to me than anything said by the other contractors) that made me decide in their favor.

    Installation was scheduled within days after we notified them of our plans.

    On installation day, the crew arrived on time as scheduled and began work immediately to remove the old AC/Heater. Even though the crew had not been in the house before, they knew exactly what to do to get started right away. All I had to do was stay out of their way.

    After they cleaned up and left, we started noticing an immediate improvement - especially in our problem cooling areas. The modification they suggested was correct and without it I doubt that any system we installed would have worked any better than the old one.

    I am extremely pleased to present this review. It is one hundred percent honest and If I were to need any more HVAC work done, Samuel & Sons would be my only call.

  • *****

    Did a great job replaced my whole system was very fast and friendly also a great group of guys that did the work.

  • *****

    Phenomenal service! They always get me in on the same day I call. Very thorough and professional work, and the guys are personable and are great at explaining to me in a way I can easily understand. Most reasonable pricing, also!! I highly recommend this company!

  • *****

    I had a $1000 outrageous quote that they also said can't get me fixed until Monday (it was a Friday) from another company. Called for a estimate they came out within 20 mins diagnosed it, show me what the issue was and was fixed in 2 hours!! Highly recommend this business

  • *****

    These folks are there when you need them. I called late the evening my unit went out and they returned my call first thing in the morning. The got me on the schedule and all set to go even before I got off work. Professionaland affordable, glad to have them near me.

  • *****

    They have a great technician, that helped me understand what was wrong with my air conditioning unit. They responded to me within minutes and came and checked it out the next day!!!

  • *****

    My experience with Samuel & Sons was amazing, service was excellent, and he was very business orientated, I highly recommend Samuel & Sons to anyone seeking excellent quality service.

  • *****

    Samuel and Sons are a great team. They have been out to my house twice. Very prompt and polite. I asked Samuel to get me an estimate on some work and it took him less than ten minutes to reply. In my opinion he is the best HVAC technician in this area. I highly recommend Samuel & Sons Heating and Air.

  • *****

    We used Samuel and Sons and were happy with their customer service. We had a heating issue that they fixed very fast, but the next day something seemed off. They came back out no questions asked and tweeked the repair and it was fixed. They also called back to check in. Super appreciate that and we recommend them.

  • *****

    Came home from work and my ac was not working . It was 90+ in the home I called Samuel And Sons and Sofi answered after hours and was very helpful she sent out Cody he arrived 30 minutes after the phone call and had me up and running in no time. Love the family atmosphere at this company I thought that was a thing of the past. If you like down to earth people I would recommend to call these guys.
    Thanx again yall...

  • *****

    we had Samuel And Sons replace our heating and ac system not only did they have competitive pricing they also had financing. so in our time of need we got a new system for $68 a month and a reliable company to take care of all our needs. TY SAMUEL AND SONS!

  • *****

    Great service the tech Shane was awesome very knowledgeable and great customer service This company is awesome ! 10 stars!

  • *****

    Had problems with my unit on a late evening, the owner (Sam) showed up bright and early in the next morning and took care of me and my family! Now were cooling better then we ever were before! Thank you Samuel and sons! If I could give 10 stars I would!!

  • *****

    Weve been using Samuel and Sons for about 2 years..They are they best Heating and Air Conditioning Company within this area..A family oriented Company that cares for the needs of other families..When it comes to friendly, promptness, and professionalism, Samuel and Sons is second to none..Highly recommended!!!

  • *****

    Great shop, honest people with honest prices, fast workers.

  • *****

    Professional & Prompt Service!! Their tech quickly identified the problem, and fixed it quickly! Their team is friendly and qualified!! Thank you!!!

  • *****

    Absolutely the best!! thanks for keeping us warm Samuel And Sons.

  • *****

    We had our heater go out on a Sunday. Called and they immediately showed up early Monday morning. The pricing was amazing and affordable, and the work was done within an afternoon. The boys are extremely polite and professional.

  • *****

    Our home warranty company selected Samuel & Sons for a service call, and I was skeptical. But, they arrived same day, on time. I couldn't be there, so I explained the issue over the phone to the tech, Cody. He completed an inspection, texted me a video to confirm the issue, and called to talk me through winter maintenance of our system. I'm very impressed and thankful.

  • *****

    Great business even better that they're local. Awesome customer service, very professional and respectful. They came once under a home warranty call and was so impressed that I called them personally and payed out of pocket.

  • *****

    Cody and Donald were amazing! They were very punctual and professional! They listened to and answered all my questions and made helpful suggestions! I highly recommend Samuel & Sons Heating and Air!

  • *****

    Extremely good company that I will always call
    For any HVAC needs!

  • *****

    Quick response when I call for service. They backup all their work. I will recommend Samuel & Sons to all of my friends.

    Frank Morgan
    Copperas Cove, TX

  • *****

    I called them and had someone come by same day. Donald got right to bussines and fix our AC within the hour. He was very polite and professional. Great Job!

  • *****

    I use Samuel and his sons for all my rental properties. I consider them not only my go to guys for all my air conditioning needs. I have referred them to my friends as well. They are honest, affordable and flexible.
    Thank you Sam

  • *****

    It's so nice to find a professional AC company you can trust. I use Samuel & Son for all my rentals and they are wonderful.

  • *****

    Amazing service and super fast with honest prices -my mom

  • *****

    Samuel and Sons have become my favorite HVAC repair company. I called with an emergency, my home felt like 1000 degrees. Samuel and Sons answered all my questions, and within 24 hours I had a new AC and condenser unit. Techs arrived as promised, and were very professional. I will close with this, people forget names, and people sometimes forget faces, but people never forget when they are provided excellent customer service. Samuel and Son you provided that service. I cant thank you enough!!!!!

  • *****

    My A/C went out and they came the same day. They were really fast and had it up and running in no time. Will definitely be using them for any future heating or cooling needs. Thank you

  • *****

    Awesome customer service explained everything and gave awesome advice on AC unit we will be using them for all AC and Heat needs

  • *****

    Great service always has parts in stock at a great price. Definitely check them out for DIY or if u need professional house call.

  • *****

    This family owned company went out of their way to take care of all my ac concerns. They answered all my silly questions with respect and professionalism. I will never use anyone else for my future needs. Thank you to everyone at Samuel and Sons!

  • *****

    This family owned company is amazing. They are so professional and kind. I have my ac at 78 and I have a blanket on. I definitely recommend this company for repairs and replacement.

  • *****

    We recently moved into our new Tiny house and the ductless unit started acting up. Sam sent his guys out to fix it, but the unit was shot. Sam personally came out on the Fourth of July to check on things, and we determined that a new unit was in order. It was installed quickly and is GREAT! Im recommending Samuel and Sons for their professionalism and concern for our comfort. Thanks Sam!
    Mark and Monika Wheeless.

  • *****

    First Cody came out and tried to get the ac unit up and running took care of the capacitor and fan. But the compressor overheat valve would not close. Cody walked me though all my options and let me decide what we where going to do.
    Harly and Caden came out and installed the guardian 407 refrigerant unit. Both tech's had great attention to detail. Harly did an excellent job of walking me though the process of what they where doing and check details of what caden was doing.
    I had purchased a capacitor from the DIY store in cove across from the German restaurant. The mom did a great job of answering my questions and if she did not know the answer she was able to find it or contact someone who could get the answer.
    This company is a family business that show a Dad who has trained his son up right to do quality work and a mom who can run the shop and communicate with the customers. I can say I have found someone I can trust and being a retired military veteran trust means alot.

  • *****

    This company was great to me. Sam the owner tried his best to save me an expensive bill and he succeeded. I highly recommend them if youre AC has gone out and you need someone to diagnose the problem.

    The technician was at my house in less than 10 minutes.

  • *****

    Honest and great group. Was in a bind and helped immediately. Would recommend samuel and sons over any AC repair in the area. Life time customer

  • *****

    My next door neighbor referred me to Samuel and Sons because I was having problems with the AC. I called and they send a tech right away. Cody is very knowledgeable, polite and professional. He made sure all my issues and concerns resolved. Absolutely, hands down the most amazing customer service I have ever experienced with a technician who has come in to my home for a repair. Great job!

  • *****

    So far we are happy with their work. They came out with our warranty company to fix an issue with our AC. Then we hired them out of warranty and added a UV light to our vent for cleaner air/bacteria control. I was going to buy the Air Scrubber and install it myself, but I decided to give them the business. Their pricing was right and lower compared to others in the area. Sophie was very helpful with my wife, and gave us the options to research the products they carried. The technicians were professional and did a good clean job. We decided to do the yearly maintenance contract with them as well.
    So far so good!
    J. Guzman

  • *****

    My home warranty dispatched this company to fix my ac. Great service, fast and efficient! Highly recommend!

  • *****

    Wonderful service always very friendly and pleasant

  • *****

    These guys are as professional as it gets. I had another company come to my house and charge me $1,000 to "fix" my heater and it was still not working. The other company came two more times and still couldn't fix my problem, and only gave me $100 back. So I decided to try someone else and cut my losses.

    I had Samuel and Sons come out, and TO THE RESCUE! Literally, within 30 seconds these guys figured out the problem with my heater. They were very polite, professional, to the point, got straight to work and knew what they were doing. I had Cody and Harley come to my house and these two gentleman are welcome back anytime. I highly recommend giving this company a try if you are needing hvac work done. They are also locally owned and family ran.

    Five stars guys!!!!! *****

    Thanks!

  • *****

    In the middle of "The Great February Cold Snap of 2021" these young men were at our home within an hour! Thank you Samuel & Sons for professional service and reasonable prices!

  • *****

    I didn't have heat for 3 days during winter storm. Once they were notified, the Tech came in quickly, confident, and reassuring. He saw the problem and explained what had occurred. Fixed problem quickly and just like that, we had heat. I highly recommend this company.

  • *****

    Always a pleasure to see them.

  • *****

    Our home warranty company sent Samuel and Sons to fix our A/C. Donald was on time and very informative of the issues. After completing the work, he ensured everything was functioning as required. Very professional and courteous! Thanks Donald for fixing the issue, which in turn for me, turned my bosses (the wife and kids) attitude from cranky to peaceful lol!! Very pleased with the service that was provided and definitely recommend them for HVAC issues!

  • *****

    I have nothing but great things to say about Samuel and sons! They respond quickly, are punctual and professional. They dont over charge you and are very transparent. I had my system cleaned, then had a problem with it freezing. When they came back they found a leak and fixed it. They waived the fee on the last visit! I am so appreciative to them for that! Great home town family business. I highly recommend them! Will be the only HVAC company I use. Thank yall for your superior service!

  • *****

    We called their dispatch after hours on a Wednesday and their dispatch made an appointment minutes after leaving a text message that we needed service.
    They showed up right away in the morning, diagnosed the problem within a few minutes. Replaced the damaged capacitor a couple of minutes later. The technician was proficient, professional and friendly. They are our go to for heating and cooling needs now. We're definitely going to be a repeat customer, when needed of course.

  • *****

    Fast, friendly, efficient and reasonably priced service on my AC unit. This business checks ALL the boxes! Would definitely recommend to anyone needing HVAC service.

  • *****

    Great people who listen and work with you

  • *****

    The best.

  • *****

    Samuel & Sons is absolutely amazing. They provide professional, high quality service. They are knowledgeable and kind enough to explain and educate as they go if you have questions. They worked very hard to keep us in our old ac (not sold or installed by S&S) and when the time came to start new they installed our new air conditioner without any hidden costs or fees and left a very clean workspace. They installed a new thermostat as well. They offered a generous warranty and we couldn't be more satisfied overall. And, we also appreciate they were kind to our dog. :)

  • *****

    I just found them today. So far my experience has been top notch. I wish I had found them sooner. I've been spending a lot more than I should have been. Awesome knowledge and great prices. Keep up the great work.

  • *****

    Great service, great rates. Will call for regular service. Thanks Donald!

  • *****

    Awesome customer service. Very nice, professional and great with communication. Wont go to another HVAC company after going to them!

  • *****

    Knowledgeable good people

  • *****

    Great customer service.

  • *****

    The motor to the inside fan on my AC went out. They diagnosed it very quickly and replaced it. My AC still was not working so they came back again. They diagnosed the problem within a couple minutes. They did have to go pick up supplies and come back but they got it fixed fairly quickly. They told me the pricing along the way and made sure I was okay with it before repairs were made and explained what they were doing as we went along. I am very happy to have working AC in July during a heatwave.

  • *****

    Samuel & Sons is much more courteous than ARTIC air (Richard).
    As a Disabled Veteran with health problems ARTIC air refused to go above and beyond their willingness to help me and I'm sure they've done it to many others. I even repeatedly informed them that I had health issues especially during triple digits temperatures.

  • *****

    Our AC went out yesterday afternoon 7/11/2022 and the temperature outside was 106*. We called this morning to see if they had a technician that could come out. None were available but she informed me that they had their own parts store. I went to their location and purchased a new capacitor. While I was there I spoke to Sam the owner and asked if he could come by and make sure that I hooked everything up properly. He followed me to the house and was a great help. Our AC is working great thanks to the courteous and professionalism of this business.
    Tom Schlipp

  • *****

    The two gentlemen that came out to our house and installed a new rheem air and furnace unit did an excellent job they were both very professional and courteous and very informative we really enjoy them as our hvac company of choice and would like to say thank you again for such a great job done we will sure use them again; God bless you Michael and Debra murphy.

  • *****

    Great service, great rates. Will call for regular service. Thanks Donald!

  • *****

    These folks are very nice and courteous and professional we have had their son Cody and another gentleman come out and fix our ac and the daughters furnace problem and loved them we will use them again for sure. God Bless them.

  • *****

    Samuel & Son's is the best- we had trouble opening up our rings for our heater pump, and a technician showed up in 20 minutes to help us get it off before the freeze is going to be coming later. We already have them for a service contract, with our AC unit and Heater Pump to our pool, and I would never call anyone else. They also installed our AC unit as well with no issues. I highly recommend them to everyone.

  • *****

    Great customer service!! I go to thier shop to get anything I need for HVAC. Very knowledgeable and any questions I have they have no problems answer! A+ Service

  • *****

    I just found them today. So far my experience has been top notch. I wish I had found them sooner. I've been spending a lot more than I should have been. Awesome knowledge and great prices. Keep up the great work.

  • *****

    Samuel & Sons is absolutely amazing. They provide professional, high quality service. They are knowledgeable and kind enough to explain and educate as they go if you have questions. They worked very hard to keep us in our old ac (not sold or installed by S&S) and when the time came to start new they installed our new air conditioner without any hidden costs or fees and left a very clean workspace. They installed a new thermostat as well. They offered a generous warranty and we couldn't be more satisfied overall. And, we also appreciate they were kind to our dog. :)

  • *****

    The best.

  • *****

    Great people who listen and work with you

  • *****

    Fast, friendly, efficient and reasonably priced service on my AC unit. This business checks ALL the boxes! Would definitely recommend to anyone needing HVAC service.

  • *****

    We called their dispatch after hours on a Wednesday and their dispatch made an appointment minutes after leaving a text message that we needed service.
    They showed up right away in the morning, diagnosed the problem within a few minutes. Replaced the damaged capacitor a couple of minutes later. The technician was proficient, professional and friendly. They are our go to for heating and cooling needs now. We're definitely going to be a repeat customer, when needed of course.

  • *****

    Very professional! They listen to their customers and go above and beyond! Thanks

  • *****

    I highly recommend using Samuel & Sons Heating and Air for any AC problems that you have. Cody, the technician, that came to check our AC unit was great. He was very knowledgeable and professional. He took the time to explain what was going on with our unit. I asked him several questions on how to help the AC run more efficiently during the hot summer. He gave some good advice and he gound a vent in one of the rooms improperly installed and he corrected the problem at no extra cost. I wouldn't hesitate to call them again if I have any other AC problems.

  • *****

    I have nothing but great things to say about Samuel and sons! They respond quickly, are punctual and professional. They dont over charge you and are very transparent. I had my system cleaned, then had a problem with it freezing. When they came back they found a leak and fixed it. They waived the fee on the last visit! I am so appreciative to them for that! Great home town family business. I highly recommend them! Will be the only HVAC company I use. Thank yall for your superior service!

  • *****

    Our home warranty company sent Samuel and Sons to fix our A/C. Donald was on time and very informative of the issues. After completing the work, he ensured everything was functioning as required. Very professional and courteous! Thanks Donald for fixing the issue, which in turn for me, turned my bosses (the wife and kids) attitude from cranky to peaceful lol!! Very pleased with the service that was provided and definitely recommend them for HVAC issues!

  • *****

    Always a pleasure to see them.

  • *****

    They have a great technician, that helped me understand what was wrong with my air conditioning unit. They responded to me within minutes and came and checked it out the next day!!!

  • *****

    They do quality work,very pleased with the service i recieved,i recomend samuel and sons for all your heating and air conditioning needs.

  • *****

    My experience with Samuel & Sons was amazing, service was excellent, and he was very business orientated, I highly recommend Samuel & Sons to anyone seeking excellent quality service.

  • *****

    Samuel is honestly by far the best HVAC technician around. He's dead honest with you and does what's best for the customer rather than his bank account.

  • *****

    Absolutely, hands down the most amazing customer service I have ever experienced with a technician who has come in to my home for a repair. Sam took amazing care of us, gave us a great price on replacing the inside AND outside unit in our home, and worked around my hectic schedule. There will be no one else I will do business with for heating and air conditioning!

  • *****

    Samuel and sons were quick and professional.

  • *****

    Samuel and Sons are a great team. They have been out to my house twice. Very prompt and polite. I asked Samuel to get me an estimate on some work and it took him less than ten minutes to reply. In my opinion he is the best HVAC technician in this area. I highly recommend Samuel & Sons Heating and Air.

  • *****

    I would like to start off by saying that I wish I could give more stars. I used to think that customer service was a thing of the past till this company. I did not know what part I needed and was lost. This place walked me through all the symptoms and got me the part I needed, and did not try to just sell me any ol part. Then when I got home and realized I am no HVAC tech, and had no idea what I was doing he stayed on the phone with me for over two hours walking me through everything. I even asked at one point how much for them to just come out and do it, and the guy said that he wanted me to save my money and that we will get it going. He was right. He walked me through everything step by step, and now my AC is back up and running. Thank you so much for everything.

  • *****

    I went in and asked if he had any work to do to help out a veteran. He didn't, but still helped out. Awesome way to support yhe vets - not just to talk about it but to do it!

  • *****

    My AC needed cleaning. They did a great job and they were affordable.

  • *****

    I simply will not have anyone but Samuel and sons touch my HVAC equipment. Hands down the most reliable company in town, came out on a Sunday afternoon in the dead of summer and got my a/c going again st a more than fair price!!! These are the guys to call!!!

  • *****

    Sam and his crew are the best and we will not use anyone else.

  • *****

    We called and they were out right away! They made sure we didn't have any further issues or concerns! Listened to us without making us feel stupid then further earned my confidence when they didn't try to charge us for service that wasn't needed. We will be loyal customers to this company that treats their customers right.

  • *****

    We used Samuel and Sons and were happy with their customer service. We had a heating issue that they fixed very fast, but the next day something seemed off. They came back out no questions asked and tweeked the repair and it was fixed. They also called back to check in. Super appreciate that and we recommend them.

  • *****

    Great customer service. We have used them several times and we are always pleased with both cost and customer service. I highly recommend you use them for all your AC/Heating needs!!

  • *****

    Great customer service!! If you have any heating or ac issues, call them!!

  • *****

    Why stay in a house with no A/C. That's no me when there's Samuel & Sons. It cool again in Texas. Thanks!

  • *****

    Came home from work and my ac was not working . It was 90+ in the home I called Samuel And Sons and Sofi answered after hours and was very helpful she sent out Cody he arrived 30 minutes after the phone call and had me up and running in no time. Love the family atmosphere at this company I thought that was a thing of the past. If you like down to earth people I would recommend to call these guys.
    Thanx again yall...

  • *****

    Our a/c went out right at 5pm and couldnt get our regular repairmen out till the following day Its 113 degrees outside and couldnt go all night so I called Samuel and Son They came right over and fixed the problem and even sprayed out our unit There amazing and very down to earth Looks like I have a new A/C repair team Thank you guys so much

  • *****

    As a military family with no roots, we often struggle to find honest repairmen. Whether it be our car, appliances, or more importantly here in Texas, our HVAC system. We were referred to Samuel and Sons after receiving disturbing news that our 6 year old AC would need to be replaced by a technician from Sadlers Heating and air. Since the system continued to cool our home efficiently we waited until it stopped cooling. That day was today. We contacted Samuel and Son and they were here in just a few hours. They were friendly and informative as they went to work and immediately found the problem. It was a faulty capacitor which was easily fixed at a VERY reasonable price. I cannot express how refreshing it is to find a company that provides stellar service with such solid integrity. Thank you SO much!

  • *****

    we had Samuel And Sons replace our heating and ac system not only did they have competitive pricing they also had financing. so in our time of need we got a new system for $68 a month and a reliable company to take care of all our needs. TY SAMUEL AND SONS!

  • *****

    Great service the tech Shane was awesome very knowledgeable and great customer service This company is awesome ! 10 stars!

  • *****

    Had problems with my unit on a late evening, the owner (Sam) showed up bright and early in the next morning and took care of me and my family! Now were cooling better then we ever were before! Thank you Samuel and sons! If I could give 10 stars I would!!

  • *****

    Weve been using Samuel and Sons for about 2 years..They are they best Heating and Air Conditioning Company within this area..A family oriented Company that cares for the needs of other families..When it comes to friendly, promptness, and professionalism, Samuel and Sons is second to none..Highly recommended!!!

  • *****

    Great shop, honest people with honest prices, fast workers.

  • *****

    Professional & Prompt Service!! Their tech quickly identified the problem, and fixed it quickly! Their team is friendly and qualified!! Thank you!!!

  • *****

    Absolutely the best!! thanks for keeping us warm Samuel And Sons.

  • *****

    We had our heater go out on a Sunday. Called and they immediately showed up early Monday morning. The pricing was amazing and affordable, and the work was done within an afternoon. The boys are extremely polite and professional.

  • *****

    Our home warranty company selected Samuel & Sons for a service call, and I was skeptical. But, they arrived same day, on time. I couldn't be there, so I explained the issue over the phone to the tech, Cody. He completed an inspection, texted me a video to confirm the issue, and called to talk me through winter maintenance of our system. I'm very impressed and thankful.

  • *****

    Great business even better that they're local. Awesome customer service, very professional and respectful. They came once under a home warranty call and was so impressed that I called them personally and payed out of pocket.

  • *****

    Cody and Donald were amazing! They were very punctual and professional! They listened to and answered all my questions and made helpful suggestions! I highly recommend Samuel & Sons Heating and Air!

  • *****

    Extremely good company that I will always call
    For any HVAC needs!

  • *****

    Quick response when I call for service. They backup all their work. I will recommend Samuel & Sons to all of my friends.

    Frank Morgan
    Copperas Cove, TX

  • *****

    I called them and had someone come by same day. Donald got right to bussines and fix our AC within the hour. He was very polite and professional. Great Job!

  • *****

    My A/C went out late in the day around 4pm. I thought for sure I was sleeping with it A/C but the lady on the other end said she would have someone out that day. Cody showed up before 5. He explained to me what the problem was and what it was going to take to fix it. He was professional and nice. He was done with in an hour and my House was back on its way to cooling down.

  • *****

    I use Samuel and his sons for all my rental properties. I consider them not only my go to guys for all my air conditioning needs. I have referred them to my friends as well. They are honest, affordable and flexible.
    Thank you Sam

  • *****

    It's so nice to find a professional AC company you can trust. I use Samuel & Son for all my rentals and they are wonderful.

  • *****

    Amazing service and super fast with honest prices -my mom

  • *****

    Samuel and Sons have become my favorite HVAC repair company. I called with an emergency, my home felt like 1000 degrees. Samuel and Sons answered all my questions, and within 24 hours I had a new AC and condenser unit. Techs arrived as promised, and were very professional. I will close with this, people forget names, and people sometimes forget faces, but people never forget when they are provided excellent customer service. Samuel and Son you provided that service. I cant thank you enough!!!!!

  • *****

    My A/C went out and they came the same day. They were really fast and had it up and running in no time. Will definitely be using them for any future heating or cooling needs. Thank you

  • *****

    Awesome customer service explained everything and gave awesome advice on AC unit we will be using them for all AC and Heat needs

  • *****

    Great service always has parts in stock at a great price. Definitely check them out for DIY or if u need professional house call.

  • *****

    This family owned company went out of their way to take care of all my ac concerns. They answered all my silly questions with respect and professionalism. I will never use anyone else for my future needs. Thank you to everyone at Samuel and Sons!

  • *****

    This family owned company is amazing. They are so professional and kind. I have my ac at 78 and I have a blanket on. I definitely recommend this company for repairs and replacement.

  • *****

    We recently moved into our new Tiny house and the ductless unit started acting up. Sam sent his guys out to fix it, but the unit was shot. Sam personally came out on the Fourth of July to check on things, and we determined that a new unit was in order. It was installed quickly and is GREAT! Im recommending Samuel and Sons for their professionalism and concern for our comfort. Thanks Sam!
    Mark and Monika Wheeless.

  • *****

    First Cody came out and tried to get the ac unit up and running took care of the capacitor and fan. But the compressor overheat valve would not close. Cody walked me though all my options and let me decide what we where going to do.
    Harly and Caden came out and installed the guardian 407 refrigerant unit. Both tech's had great attention to detail. Harly did an excellent job of walking me though the process of what they where doing and check details of what caden was doing.
    I had purchased a capacitor from the DIY store in cove across from the German restaurant. The mom did a great job of answering my questions and if she did not know the answer she was able to find it or contact someone who could get the answer.
    This company is a family business that show a Dad who has trained his son up right to do quality work and a mom who can run the shop and communicate with the customers. I can say I have found someone I can trust and being a retired military veteran trust means alot.

  • *****

    This company was great to me. Sam the owner tried his best to save me an expensive bill and he succeeded. I highly recommend them if youre AC has gone out and you need someone to diagnose the problem.

    The technician was at my house in less than 10 minutes.

  • *****

    Honest and great group. Was in a bind and helped immediately. Would recommend samuel and sons over any AC repair in the area. Life time customer

  • *****

    My next door neighbor referred me to Samuel and Sons because I was having problems with the AC. I called and they send a tech right away. Cody is very knowledgeable, polite and professional. He made sure all my issues and concerns resolved. Absolutely, hands down the most amazing customer service I have ever experienced with a technician who has come in to my home for a repair. Great job!

  • *****

    So far we are happy with their work. They came out with our warranty company to fix an issue with our AC. Then we hired them out of warranty and added a UV light to our vent for cleaner air/bacteria control. I was going to buy the Air Scrubber and install it myself, but I decided to give them the business. Their pricing was right and lower compared to others in the area. Sophie was very helpful with my wife, and gave us the options to research the products they carried. The technicians were professional and did a good clean job. We decided to do the yearly maintenance contract with them as well.
    So far so good!
    J. Guzman

  • *****

    My home warranty dispatched this company to fix my ac. Great service, fast and efficient! Highly recommend!

  • *****

    Wonderful service always very friendly and pleasant

  • *****

    These guys are as professional as it gets. I had another company come to my house and charge me $1,000 to "fix" my heater and it was still not working. The other company came two more times and still couldn't fix my problem, and only gave me $100 back. So I decided to try someone else and cut my losses.

    I had Samuel and Sons come out, and TO THE RESCUE! Literally, within 30 seconds these guys figured out the problem with my heater. They were very polite, professional, to the point, got straight to work and knew what they were doing. I had Cody and Harley come to my house and these two gentleman are welcome back anytime. I highly recommend giving this company a try if you are needing hvac work done. They are also locally owned and family ran.

    Five stars guys!!!!! *****

    Thanks!

  • *****

    In the middle of "The Great February Cold Snap of 2021" these young men were at our home within an hour! Thank you Samuel & Sons for professional service and reasonable prices!

  • *****

    I didn't have heat for 3 days during winter storm. Once they were notified, the Tech came in quickly, confident, and reassuring. He saw the problem and explained what had occurred. Fixed problem quickly and just like that, we had heat. I highly recommend this company.

  • *****

    Very professional explain what the problem was and got it fix fast

  • *****

    Same day Services

  • *****

    In and out under twenty minutes.

  • *****

    Easy to work with. Adjusted their schedule to my schedule. Did not try and use Pressure sales tactics for unnecessary work. Likeable technicians....

  • *****

    Excellent company. Very professional and courteous. Technician explained everything he did and repaired our heater in a very fast and efficient manner.

  • *****

    Wow!! Best experience yet! Please keep them on contract. They called me and came out the next day, not only that, they found the issue and had parts on hand so they could fix it the same day. Couldn’t of been more kind either. Great company

  • *****

    The technician (Cody) was very knowledgeable about our unit. He knew exactly what the problem was and explained the issue when he was done.

  • *****

    Timeliness, professionalism and problem resolution were all above what I expected.

  • *****


    All 3 selections were 5 star ratings

  • *****

    They came out and was very professional and got the job done. They made sure when they left that issue was resolved and working properly. Thank you all for great service.

  • *****

    Very professional and courstey glad to be part of

  • *****

    I wanted to select all of the above. He was very professional plus he wore a mask. He came promptly and found the problem.

  • *****

    They were not only professional in handling the job they were also a little early which was perfect. They checked the system over and solved the issue quickly.

  • *****


    I would also give them a 5 on timeliness and problem resolution if the system would allow

  • *****

    They understood that we had freezing temperatures and had a service man respond within a hour of being notified by my property management office.

  • *****

    Received call within 30 minutes of making request. Outstanding response to request.

  • *****

    Not only professionalism, but on time and able to correct and solve the problem. Friendly, explained why the air condition was and cooling efficiently and the part that was replaced. Wore a mask. I would like their service again in the future. I was greatly impressed.

  • *****

    Very professional and thorough work.

  • *****

    Was quick and my heater got fixed perfectly

  • *****

    The best company we have worked with; very professional, great communication, and actually fixed the problem.

  • *****

    Fast, efficient diagnosis and resolution! Very professional and respectful technicians! We're very pleased with their service.

  • *****

    My next door neighbor referred me to Samuel and Sons because I was having problems with the AC. I called and they send a tech right away. Cody is very knowledgeable, polite and professional. He made sure all my issues and concerns resolved. Absolutely, hands down the most amazing customer service I have ever experienced with a technician who has come in to my home for a repair. Great job!

  • *****

    AC went out in the middle of the night on a Friday, I left a message early Saturday morning (6am) got a call at 8am , guys were here by 9:30 and cold air was blowing by 10. I really appreciate the service especially on July 4th. Thanks again you have earned all my AC and heating needs in the future.

  • *****

    Great company !They always go above and beyond . I wouldn’t think of calling anyone else ! Thanks again .

  • *****

    Professional & Prompt Service!! Their tech quickly identified the problem, and fixed it quickly! Their team is friendly and qualified!! Thank you!!!

  • *****

    It’s great to see good old fashioned service . This company is simply amazing.

  • *****

    Great service!

  • *****

    Great shop, honest people with honest prices, fast workers.

  • *****

    We’ve been using Samuel and Sons for about 2 years..They are they best Heating and Air Conditioning Company within this area..A family oriented Company that cares for the needs of other families..When it comes to friendly, promptness, and professionalism, Samuel and Sons is second to none..Highly recommended!!!

  • *****

    Had problems with my unit on a late evening, the owner (Sam) showed up bright and early in the next morning and took care of me and my family! Now we’re cooling better then we ever were before! Thank you Samuel and sons! If I could give 10 stars I would!! ????????????????????

  • *****

    Had problems with my unit on a late evening, the owner (Sam) showed up bright and early in the next morning and took care of me and my family! Now we’re cooling better then we ever were before! Thank you Samuel and sons! If I could give 10 stars I would!! ????????????????????

  • *****

    They were fast and very professional. Fixed my AC in one day, and Shane stayed late on Friday to make sure all was working well. I was very pleased with their service and would highly recommend them to others.

  • *****

    Great service and Cody was informative and extremely customer friendly
    Great company!!!

  • *****

    I am completely pleased and impressed with this company. I called them on a Friday evening and Cody and Donald came right out. There was a part that had to be ordered and Sam and Harley came out to install the blade. I called a previous company earlier in the year for the a different issue and was told I needed to replace the complete system soon. Sam told me that my system was only 5 years old and still under a warranty. I appreciate his honesty and not trying to just sell me something! I own a business and we talked about reviews. Sam mentioned that his only bad reviews were from insurance customers who just were upset with him for not lying and getting them a new system. Um hello, insurance fraud. Just like with my business bad reviews are going to happen but I can not see anyone could see anything but a good thing in this company. Thanks again Sam and Sons' it is nice to see an honest man who is out there teaching and guiding his sons and family.

  • *****

    Our a/c went out right at 5pm and couldn’t get our regular repairmen out till the following day It’s 113 degrees outside and couldn’t go all night so I called Samuel and Son They came right over and fixed the problem and even sprayed out our unit There amazing and very down to earth Looks like I have a new A/C repair team Thank you guys so much

  • *****

    we had Samuel And Sons replace our heating and ac system not only did they have competitive pricing they also had financing. so in our time of need we got a new system for $68 a month and a reliable company to take care of all our needs. TY SAMUEL AND SONS!

  • *****

    Great service the tech Shane was awesome very knowledgeable and great customer service This company is awesome ! 10 stars!

  • *****

    As a military family with no roots, we often struggle to find honest repairmen. Whether it be our car, appliances, or more importantly here in Texas, our HVAC system. We were referred to Samuel and Son's after receiving disturbing news that our 6 year old AC would need to be replaced by a technician from Sadler's Heating and air. Since the system continued to cool our home efficiently we waited until it stopped cooling. That day was today. We contacted Samuel and Son and they were here in just a few hours. They were friendly and informative as they went to work and immediately found the problem. It was a faulty capacitor which was easily fixed at a VERY reasonable price. I cannot express how refreshing it is to find a company that provides stellar service with such solid integrity. Thank you!!

  • *****

    These guys are reliable, honest hard working folks. They do great work and I can not tell you how wonderful they are. Just good people.

  • *****

    "Shane, came in check the unit. He was honest about the finding and helped me get it working again. I would totally recommend this company."

  • *****

    These guys were wonderful. Arrived on time, explained and fix the problem. Very professional and honest. I highly recommend Samuel and Sons. When we buy a new unit in the future I will buy it from them.
    Thanks guys for helping me out in this weather.

  • *****

    "Honest with us about older repairs and stood up for us when AHS refused to fix a past repair job that was not done correctly."

  • *****

    "The two guys that came out were so nice. They had everything fixed within 30 minutes and we're very respectful of my wants when they got to the house regarding my dogs and even locked up my back gate when they were getting ready to leave. Very nice guys"

  • *****

    awsome
    Cody came out quick on a Sunday night and had us up and cooling thank you thank you thank you!!!!! This company is there for the customers can you believe that. This is good old fashioned customer service.

  • *****

    We called and they were out right away! They made sure we didn't have any further issues or concerns! Listened to us without making us feel stupid then further earned my confidence when they didn't try to charge us for service that wasn't needed. We will be loyal customers to a company that treats their customers right.

  • *****

    Did a great job. Answered all my questions and advised me on best plan of actions for my concerns. Best a.c. experience I have had. Polite and courteous

  • *****

    I was helped and the service was excellent. He was veey knowledgable and worked with me even though I wasnt in town. I recommend 100%

  • *****

    wouldn't wanna use anybody else!!! Excellent service amd customer satisfaction ????

  • *****

    Sam and the boys are always on point. Up front and honest, no nonsense guys!! I've trusted them with my equipment and there's no reason you shouldn't trust with yours. Very good prices, give them a call!!!

  • *****

    They do great work..

  • *****

    Sam is THE BEST! We recommend him to everyone. He is always available quickly when we've needed him and we don't have to worry if something needs to be fixed, he is on it quick. Prices are very reasonable too!

  • *****

    This company deserves more than 5 stars. They have excellent service and not only get the job done, but done right. I'm very pleased with their work. I'll definitely be referring them.

  • *****

    Really great service, been dealing with these guys for a long time now, would give them 5 stars any day

  • *****

    Amazing service and professional services.

  • *****

    Well, I like all the other customers give this company a rating of 5 stars, which equals 100% excellence, 100% honesty, 100% hard working, 100% knowledgeable, and 100% friendly. I like all the others would recommend this company to anyone looking for help with A/C issues....May your company, Samuel & Sons, continue to prosper!!!!!!!!! THANK YOU SOOOO MUCH, Bryant Family

  • *****

    Sam has always serviced my equipment in my house. He's the only one I trust because I know it will get done fast and get done right. I highly recommend his organization for all your HVAC repairs and services.

  • *****

    Samuel &sons a/c . Thanks for your help with my new unit. Very good and honest co i far as i am concerned. High standards and friendly people.

  • *****

    Responded quickly, professional service and amazing technicians. I would recommend 100%

  • *****

    Fast response, booked appointment with me for the next day. The technician did not try to up-sell me with something I did not need. I would highly recommend this company to anyone!

  • *****

    They have a great technician, that helped me understand what was wrong with my air conditioning unit. They responded to me within minutes and came and checked it out the next day!!!

  • *****

    Samuel is honestly by far the best HVAC technician around. He's dead honest with you and does what's best for the customer rather than his bank account.

  • *****

    My experience with Samuel & Sons was amazing, service was excellent, and he was very business orientated, I highly recommend Samuel & Sons to anyone seeking excellent quality service.

  • *****

    They do quality work,very pleased with the service i recieved,i recomend samuel and sons for all your heating and air conditioning needs.

  • *****

    Could not ask for better service, I've known Sam for many years and would not trust anyone else with the equipment my family depends on. These are the guys to call!!!

  • *****

    Very fast and professional, Thank you Sam for the years of great service.

  • *****

    Great service and quality. Would recommend to anyone... Best in town!

  • *****

    This is an amazing company!